Studio desk
Reach us with specifics—we answer with specifics
Whether you are comparing lane formats, checking lounge bundles, or planning a first visit after work, include the times that usually work and whether you prefer email or a return call. Messages arrive in the operations queue monitored during published desk hours.
Address
701 W Georgia St
Vancouver, BC V7Y 1G5
Canada
Phone
What helps us reply faster
Mention your usual swim days, approximate pace comfort (slow, mixed, brisk), and whether you need elevator or stair information. If you are booking for more than one person, note that so we allocate lane guidance correctly.
Secure message
Fields marked below are required. We use your details only to respond to this inquiry unless separate consent or law requires otherwise—see the privacy policy for retention and rights.
After you send
Routing and follow-up
General scheduling questions go to the operations inbox. Messages that include “Privacy request” route to the privacy contact path described in our policy. Marketing partnerships are reviewed separately—expect a longer initial reply while we confirm capacity.
Holiday delays
Around statutory holidays we publish reduced desk hours at the entrance and in auto-reply when enabled. Your place in the queue is preserved; we do not discard older messages to favour new ones.